Customer Service
Customer Service - 100% Satisfaction Guaranteed 800-368-4004 (toll free)
Rysell provides Guaranteed 100% on satisfaction on All our products!
We're so confident that you will enjoy our products, that all of our products are fully guaranteed to meet the expectations set forth.
For a complete list of policies please review our terms and conditions.
Contact Us:
Rysell Direct, Inc.
70 Linden Oaks Drive
Rochester, NY |USA
| Phone number: | 800-368-4004 |
| Order hot line: | 585-300-6400 |
| Fax Number: | 888-848-6782 |
| Customer Service: | 800-368-4004 |
How to Order
You can place an order by phone, fax or our on-line store www.RysellDirect.com
Orders by phone: 585-300-6400 (24 hrs.)
Orders by fax: 888-848-6782 (24 hrs.)
Orders on line: http://ryselldirect.com (24 hrs.)
We gladly accept Visa, MasterCard, American Express and Discover credit cards and PayPal. If you would like to pay by check, please contact us before placing an order.
If you would like an order to arrive on or by a certain day, please enter the information in the Personal Message box when you are shopping. Or email us at orders@ryselldirect.com or call toll-free at 1 800 368-4004.
Our Substitution Policy
We may sometimes be out of a product that you might want to order, if this happens we would recommend a different size or type, or we can contact you when your desired product is available. Please e-mail us and we will accommodate your request as best as possible.
Shipping
If you have a question, you can check our FAQ page or our terms and conditions page prior to calling. Most of your answers can be found on these pages.
We welcome your calls during our service hours.
Our service hours are 10AM to 6 PM EST Monday through Friday.
